Frequently Asked Questions

It's a one-time purchase — no subscription or monthly fee. Once you check out, we email your transfer/porting kit within 24 hours. You submit that kit to your carrier, and the number goes live on your line in about 3–5 business days.

Yes — every number we sell can be ported to any US carrier (Verizon, AT&T, T-Mobile, RingCentral, and others). We include carrier-specific porting instructions in your transfer kit.

Most numbers are live on your line within 3–5 business days after you submit the porting kit to your carrier. You'll get the kit itself within 24 hours of your purchase.

No — porting moves your existing service to point at the new vanity number without an outage in normal cases; your carrier will confirm the exact cutover window when you submit the kit.

We accept all major credit/debit cards via Stripe, and PayPal.

One-time payment. You own the number outright — there's no recurring fee from us.

If a number turns out to be unavailable or there's a porting issue on our end, reach out and we'll make it right. Since ports are carrier-dependent, please contact support before initiating a chargeback so we can resolve it directly.

Yes — payments are processed directly by Stripe and PayPal. We never see or store your full card number.

A vanity number spells a memorable word or pattern on the keypad (like 1-800-FLOWERS) or has an easy-to-remember digit pattern (like repeating or sequential digits). They're proven to increase inbound calls because people actually remember them.

Yes — use the search bar and type the word or your business name; we'll match it against available numbers, or try our free vanity number calculator to see what words your existing number can spell.

We carry both local vanity numbers and toll-free vanity numbers — filter by area code / toll-free in the shop to see what's available.

You're already in the right place — send your question here and our team will reply as soon as possible. You can also include the best phone number to reach you.